Fault Diagnosis · freezingurgent
Freezer Not Freezing
The freezer cannot maintain sub-zero temperatures, risking food safety and spoilage.
Common Symptoms
- Soft or thawing frozen food
- Freezer above -15°C
- Frost or ice build-up
- Loud compressor cycling
How we diagnose it
We test the sealed system for refrigerant charge, assess the defrost heater and timer, and verify evaporator fan operation and door seal integrity.
Common causes
Refrigerant leak
Defrost heater failure
Failed evaporator fan
Compromised door seal
Faulty thermostat
Refrigerator types affected
Where we service this fault
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