Fault Diagnosis · ice_waterhigh

Ice Maker Fault

The ice maker stops producing ice, produces malformed cubes, or jams — common in French-door and side-by-side premium units.

Common Symptoms
  • No ice production
  • Misshapen or cloudy ice
  • Ice jammed in auger
  • Water line frozen

How we diagnose it

We test the water supply, inlet valve, ice-maker module, and auger motor, and verify the optical or Hall-effect sensor that controls the harvest cycle.

Common causes

Blocked water filter
Failed inlet valve
Frozen water line
Faulty ice-maker module
Auger motor failure

Refrigerator types affected

Where we service this fault

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